FAQS

What type/brand of your car ?

Our cars are:
– 4 seats: Chevrolet Cruize, Hyundai Accent, Toyota Vios, Kia Cerato
– 7 seats: Toyota Innova, Toyota Fortuner
– 16 seats: Ford Transit, Mercedes Benz Sprinter

Is this price for all or per person ?

– For Private Car (transport service), this price is per car not per person
– For Package Tour (Private tour), this price is per person.

How we can recognize you at the airport ?

Our driver will wait at the airport and hold a welcome board with your name written on it for you to recognize him easily.

How will I know my booking has been confirmed ?

When you receive an email stating: Your booking has been confirmed.
To make sure that your booking has been confirmed, we will send you an invoice with an itinerary. Please check itinerary to avoid any inconvenience.

How can I pay ?

– Paypal (pay extra 3% for transaction fee)
– Credit card at our office (pay extra 3% for banking fee)
– Cash at our office or to driver

Will there be other guests who will join us ?

This is a private service, so only your group will be in this trip. You can invite your friends but maximum of 3 people in 4 seat car, 5 people in 7 seat car and 12 people in 16 seat car.

Can your driver speak English ?

Our drivers can speak Basic English communication or better. They have vast experience in dealing with foreigners, they can explain about attractions and help you get the most out of your trip. But they are not tour guides so they have limitation.